Refund policy

At Tallowful Skin Care, we take great pride in creating handcrafted, small-batch items with care and attention to detail. Due to the unique nature of our products, all sales are final, and we do not accept returns or exchanges unless damaged.

 

Damages and issues
Please inspect your order upon reception and contact us at sales@ikigaisolutions.us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.